Privacy Policy

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Last updated: [06/01/2026]

TheOpsManager Consulting (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or engage with our consultancy, training, and operational support services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business name: TheOpsManager Consulting
Business activity: Hospitality consultancy, operational support, project management, leadership training and development
Website: [www.theopsmanager.co.uk]
Contact email: [mike@theopsmanager.co.uk]

TheOpsManager Consulting is the data controller for the personal data collected through this website and our business activities.

We may collect and process the following personal data:

• Full name
   
• Email address
   
• Telephone number
   
• Business or company name
   
• Job title or role
   
• Enquiry details and messages submitted via our contact forms
   
• Information provided during consultations or discovery calls
   
• Technical data such as IP address, browser type, device information, and website usage data
   

We collect personal data when you:

• Complete a contact or enquiry form on our website
   
• Contact us via email, telephone, or social media
   
• Engage our consultancy, training, or project services
   
• Interact with our website through cookies or analytics tools
   

We use your personal data to:

• Respond to enquiries and provide requested information
   
• Deliver consultancy, operational, and training services
   
• Manage client relationships and projects
   
• Send relevant business communications related to our services
   
• Improve our website, offerings, and user experience
   
• Meet legal, regulatory, or contractual obligations
   

We do not sell, rent, or trade personal data to third parties.

Under UK GDPR, we process personal data using the following lawful bases:

• Consent – where you have actively provided information or opted in
   
• Contract – where processing is necessary to deliver agreed services
   
• Legitimate interests – to operate, develop, and grow TheOpsManager Consulting
   
• Legal obligation – where required by law or regulation
   

We may share personal data with trusted third parties where necessary, including:

• Professional advisers (such as accountants or legal advisers)
   
• IT, website hosting, and software providers
   
• Payment or invoicing providers (where applicable)
   

All third parties are required to process data securely and in line with data protection legislation.

We retain personal data only for as long as necessary:

• Enquiry and prospect data: up to 12 months
   
• Client data: for the duration of the engagement and up to 6 years afterwards for legal and accounting purposes
   

TheOpsManager Consulting takes appropriate technical and organisational measures to safeguard personal data against loss, misuse, unauthorised access, alteration, or disclosure.

You have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate or incomplete data
   
• Request deletion of your personal data
   
• Restrict or object to processing
   
• Request data portability
   
• Withdraw consent at any time
   

To exercise any of these rights, please contact us at: [your business email]

Our website may use cookies and similar technologies to enhance functionality and analyse website performance. You can manage or disable cookies through your browser settings.

Further details can be found in our Cookie Policy (if applicable).

Our website may contain links to third-party websites. TheOpsManager Consulting is not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

TheOpsManager Consulting
Email: [mike@theopsmanager.co.uk]